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XCOEX platform
XCOEX Platform (3)
How to exchange funds
Platform XCOEX
How can I contact you?
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Account verification
XCOEX profile management (7)
Verification and KYC
I cannot make any transactions. What is happening?
How do I verify my account?
How long does it take to process a personal information change request?
How do I reset the password for my account?
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Payment operations
Deposits (5)
How to make a deposit
Deposit in fiats
There was en error when processing my deposit. What should I do?
I sent funds via wire transfer, but I forgot to specify my Account Number or specified it incorrectly. What should I do now?
I have funded my account through wire transfer, but the funds have not been credited to my account yet, what should I do?
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Withdrawals (11)
How to withdraw
How do I withdraw funds from my account?
How long does it take to process my withdrawal request?
Can I withdraw funds to my companion's / friend's account?
My withdrawal request is constantly being rejected. Why is this happening?
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Providing identification documents when requesting withdrawal (1)
You have requested a scanned copy of my ID/passport, my credit card, etc. What should I do?
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XCOEX for beginners
XCOEX for beginners (8)
How do I open a live account?
Where is my wallet located?
How do I get wallet?
What's the recipient wallet?
What is hash?
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Exchange operations on XCOEX account
Complaints on XCOEX Transactions (3)
My transaction was unsuccessful
Why is my final amount different?
How do I file a financial complaint?
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Crypto Glossary
Crypto Glossary (1)
Crypto Glossary
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