Verifying your identity on the platform includes:
- Verification of your phone number and e-mail address
- KYC procedure.
XCOEX profile management
Please check your email and make sure you submitted all required documents.
Although blockchain technology is still relatively new, it doesn’t mean that there are no laws for the field hence why new regulations are already in place to protect Investors and Authorities have carefully started monitoring blockchain financial markets.
Such requests are processed within one business day.
To reset your account password, please go to our XCOEX platform and click "Forgot Password" button.
If you are using the mobile platform, open the More tab, go to Manage Profile and select Change Password.
To change your physical or email address: