Top-up in a mobile application is similar to top-up on a web platform:
I sent funds via wire transfer, but I forgot to specify my Account Number or specified it incorrectly. What should I do now?
Such a transaction will be considered Unidentified until you contact us via email or phone with further details.
I have funded my account through wire transfer, but the funds have not been credited to my account yet, what should I do?
Please note bank wire transfer takes from 2 to 5 business days to process.