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Payment operations
Deposits (4)
Deposit in fiats
There was en error when processing my deposit. What should I do?
I sent funds via wire transfer, but I forgot to specify my Account Number or specified it incorrectly. What should I do now?
I have funded my account through wire transfer, but the funds have not been credited to my account yet, what should I do?
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Withdrawals (10)
How do I withdraw funds from my account?
How long does it take to process my withdrawal request?
Can I withdraw funds to my companion's / friend's account?
My withdrawal request is constantly being rejected. Why is this happening?
What is transit account and how do I know whether I need to provide one?
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Providing identification documents when requesting withdrawal (1)
You have requested a scanned copy of my ID/passport, my credit card, etc. What should I do?
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