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How do I withdraw funds from my account?

You may withdraw funds by bank wire.

To withdraw your funds:


In the web based platform, please go to Withdraw section.

Then, select New Request > Wire Transfer > Withdraw


On mobile platform, please select Wallet > Withdraw Funds > Wire Transfer


Once you've accessed the withdrawal form, please fill in your bank account details.


*Please do not fill out the Correspondent Bank and Correspondent Bank Account fields, if you do not have such information in your bank account details.


Please note: You can only withdraw to a bank account you are the holder of. We are not allowed to process withdrawals to third party bank accounts.


The commission for processing bank transfer is 65 USD.


Typically withdrawal requests are processed by our Finance department within one business day. There are cases, however, when we must run additional checks against client requests. In such cases processing times may be extended.


Once your withdrawal request has been processed, the funds will be sent to the bank account you have specified. Wire transfers are usually processed within 2-5 business days.

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