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To withdraw cryptocurrency to the external wallet, do the following:

You may withdraw funds by bank wire.

Withdrawal request processing time may vary according to the payment method you have selected.

Please keep in mind that, as per our company policy, we are not allowed to process withdrawals to third party bank accounts.

There may be multiple reasons for your withdrawal request being rejected:  

Sometimes, transit accounts are used to process wire transfers.

Sometimes, correspondent bank accounts are used to process wire transfers.

SWIFT is an international banking standard that allows banks to identify one another.

IBAN stands for International Bank Account Number, meaning a unique number identifying a client account with a bank or other financial institution

Please note that our company does not withdraw funds to Bitcoin cash (BCH) wallets which use old format received from the parent cryptocurrency Bitcoin (BTC).