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How do I open a live account?

Please note that you can only open a live account and use it if you are at least 18 years old or of legal age, whichever is greater.


1. To sign up for an account, please fill out the Email and Password fields in the mobile app sign up dialog or via XCOEX Web platform.


2. Once you have signed up, you will be asked a few questions by the platform. Please answer those.


3. After making your first deposit, you will be prompted to upload your documents for identification purposes, such as your ID and proof of residence.


4. Upload the documents following the instructions given by the platform and wait for the verification process to complete. As a rule, we typically verify newly registered accounts within 3 business days.


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