XCOEX for Beginners

How do I open a live trading account?
Please note that you can only open a live account and use it for trading purposes if you are at least 18 years old or of legal age, whichever is greater. ...
Where is my wallet located?
A wallet is a digital place for your coins to be stored. Each coin has a certain wallet provider.The wallet address represents a randomly generated combinat...
How do I get wallet?
After registration user presses receive button to generate wallet address for particular asset.  Note that each wallet has its unique address. This address ...
What's the recipient wallet?
In each transaction, there is always a sender and a recipient. The recipient’s address is the wallet address to receive money you want to buy. For example, ...
What is hash?
A hash (or the tx ID) is a unique address of your transaction in a blockchain. Mostly, the hash is a combination of digits and lower case (upper in Ripple) ...
How do I cancel my transaction?
Blockchain transactions are irreversible. Once money is sent, it cannot be rolled back. So if you are going to exchange cryptos, think twice and check atten...
When should I receive my money?
XCOEX transactions take 5-20 minutes to be processed. If a transaction is large (over 1 BTC worth), processing may take longer depending on the size of your...
Why does my transaction take so long?
As a rule our transaction takes 5-30 minutes to be processed. If your transaction takes longer, this might be due to a wide range of factors. 1. Blockchain ...