Withdrawals

How do I withdraw funds from my trading account?
You may withdraw funds by bank wire. To withdraw your funds: In the web based trading platform, please go to Withdraw section. Then, select New Reques...
How long does it take to process my withdrawal request?
Withdrawal request processing time may vary according to the payment method you have selected. Wire Transfer: In case you have submitted your request b...
Can I withdraw funds to my companion's / friend's account?
Please keep in mind that, as per our company policy, we are not allowed to process withdrawals to third party bank accounts. This means that you can only wi...
My withdrawal request is constantly being rejected. Why is this happening?
There may be multiple reasons for your withdrawal request being rejected:   1. your account balance is insufficient to process your request; please make...
Can I withdraw funds if I have open positions?
Yes, you can withdraw funds if you have open positions. However, you should keep in mind that your total open position amount, adjusted to current P/L, ...
What is transit account and how do I know whether I need to provide one?
Sometimes, transit accounts are used to process wire transfers. If you have such an account in your bank account details, please specify it in the appropria...
What are correspondent bank account, name, and code and how do I know those?
Sometimes, correspondent bank accounts are used to process wire transfers. If you have such an account in your bank account details, please specify it in th...
What is SWIFT code and how do I know it?
SWIFT is an international banking standard that allows banks to identify one another. To learn your bank's SWIFT code, please request this info in ...
What is IBAN and how do I learn it?
IBAN stands for International Bank Account Number, meaning a unique number identifying a client account with a bank or other financial institution. To learn...
Troubleshooting with withdrawal and CashAdds.
Please note that our company does not withdraw funds to Bitcoin cash (BCH) wallets which use old format received from the parent cryptocurrency Bitcoin (BTC...